Bring (Headquarters)

The pickup point is demanding a QR code for collection but the app does not provide a QR code and now I will lose an expensive package. Waste of money and time.

Probably the worst delivery service I've ever had to deal with, outrageous delay, useless customer support. Just order with postal service, it might take long, but at least they give you a realistic time range and you don't have to gamble on 2 delivery windows per week bs schedule

I don’t know what kind of lazy drivers you people hire, but it is ridiculous how unprofessional this company is. Me and my fiancé ordered something and they it was supposed to be delivered by “Bring”. They never even attempted to deliver the package. The app said that the recipient couldn’t be reached. They did not call our phone, they did not ring the doorbell (we would get a notification on our phones if someone did), they were simply too lazy to even attempt to do any of those options. They drove straight to the pick-up point. Bunch of unprofessional individuals. It happened 3 or 4 times already with this company, but this one finally drove me to write this review.

forced to use this pathetic company for delayed luggage delivery - they didn't tell me they can't make texts calls to people without Swedish numbers. wasted two entire days for my bags. Johannes the manage takes no accountability. if I had the choice I would never use this sad excuse for a company ever again. Horrible customer service 0 out of 10

Disappointing Delivery Experience with Bring I am writing to express my dissatisfaction with the recent service provided by Bring On 22/10/2023. I was scheduled to receive a delivery, which I had been eagerly anticipating. Despite waiting at home since early afternoon, the delivery was never made. What compounded the issue was the driver's claim that I wasn't available at my address, a claim that is simply not true. To make matters worse, I received no phone call or notification from the driver, which I was expecting as part of their delivery protocol. This isn't the first time I've faced such an issue with Bring. This experience has been not only inconvenient but also disappointing, given my expectations of Elgiganten's service standards.

They delay my delivery because they cannot drive there. This is rot. A bus can drive there. A trailer with a wagon can drive there, yet Bring cannot drive it. Also, they mark my delivery as delayed even before they start their driving. How incompetent can you get? And they take no responsibility for the delay. And I almost forgot, their customer service is as dismal as their competent drivers. If you can, avoid this company or expect a few weeks delay, if not months

ordered an extra service from bring to get a parcel delivered at home instead a pick up point 400m away. never received any notification per sms when the delivery will be made ... just got 8-17 time , when ordering the service... delivery came ...was out for 20 min (shopping) and i finally had to fish the parcel at a delivery location further away (1,3 km) from the original pick up point. lost 45sek and the customer service never wanted to reimburse a useless service ...arguing first that i did not communicate any cell phone number (wrong) and then arguing that they do not notify anyone on delivery time (while it was mentioned that i ll receive a sms)... definitely not customers oriented . waste of money and time